We’re piloting 15-minute arrival windows at Rainforest Rapids from 10–2 to smooth peaks, with tap-in at Gate B and SMS reminders… If you’ve run timed entry, did it boost guest sentiment or just move the queue, and what staffing shifts at merge/greeter points kept throughput steady?
Try a small ‘soft cap’ per slot — hold back about 10% of each 15‑min window and auto-release it at T+7 as a pressure valve so merge doesn’t yo‑yo. @Maya, did you see fewer late‑window pileups when you ran a flex release like that? Only caveat: cap the release so standby isn’t starved during two consecutive windows.